FAQ

Do you ship to Australia and Overseas?

Yes, I ship to Australia and many overseas countries. However, you will not be able to use the Checkout for your order. You will have to use the Contact Form or Chat to give me the number# of the pots you are interested in so I can weigh them up and give you an accurate Shipping Cost. Because each pot is a different size/shape/weight, the website cannot give an accurate shipping cost at the moment. So please dont hesitate to get in touch....its a simple process really.
How much is it to send pots within New Zealand?

$20 by Courier. I can send several pots for the same price. At the moment, the Courier service can take 3 to 4 days delivery time instead of the usual 2 to 3, due to Covid.
What are the payment options?

Overseas Customers: PayPal only. (Will need to contact me for details) New Zealand Customers: Debit Card, Credit Card, Manual Bank Deposit, Cash.
I want to pick up my pots, what area do you live in?

Invercargill/Winton in Southland - right down the bottom of the South Island, in a rural area
My pot(s) were damaged during shipping, what happens now?

In the very rare case that something is damaged in transit, I will either refund you for the price of the broken pot or replace it with a pot of your choice. Sometimes I can remake a pot with something similar if it's not in stock, but be aware this depends on time and kiln firing space etc. Rest assured, that we pack our pots VERY well for both National and International Shipping.